What Personal Information is Collected
Prism collects information in two ways: (1) information you provide to Prism and (2) information Prism receives from your use of our Sites and/or Services.
1. Information you provide to Prism: Depending on how you use Prism’s Sites and/or Services, we may ask you to share personal information with us. Whether you choose to give Prism information is completely up to you, but keep in mind that if you withhold information, you may not be able to use some of our services. For example, you may sign up for an account with Prism. If you do, we may ask for personal information like your name, email address, telephone number or credit card. If you want to take full advantage of the sharing features we may offer, we might also ask you to create a publicly visible profile which may include your name and photo.
2. Information Prism receives from your use of our Sites and/or Services: We may collect information about the Sites and/or Services that you use and how you use them, like when you use our Sites and/or Services and/or view and interact with our advertising and content. This information may include:
Device information: We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Prism may associate your device identifiers or phone number with your Prism account.
Log information: When you use our Sites and/or Services or view content provided by Prism, we may automatically collect and store certain information in server logs. This may include:
details of how you used our Sites and/or Services.
Internet protocol address.
device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
cookies that may uniquely identify your browser or your Prism account.
Location information: When you use a location-enabled Prism service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Unique application numbers: Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Prism when you install or uninstall that service or when that service periodically contacts our servers, such as for updates. Local storage: We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.
When Personal Information is Collected
Prism may collect information, including some personal information, if you use any of our interactive services (“Interactive Services“) including, without limitation, any applications, ringtones, blogs, lists, groups, media, community forums, ratings, reviews, comments, posts, Q&A, shopping, sales and other content and/or services, whether currently existing or hereafter devised.
Our Sites and/or Services may allow you to share information with others. Please note that if you choose to share information about yourself in an open format, such as through Third Party Sites and/or Services, or in any user-generated content elements of our Sites and/or Services, we consider that information to be public information – and not personal information. Remember that when you share information publicly, it may be indexable by search engines.
Special Note to International Users
How Prism Protects Your Information
We realize that our users trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. For example, we use industry-standard Secure Sockets Layer (“SSL”) authentication to guarantee the confidentiality of online transactions made via our Sites and/or Services. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception. All sensitive information and/or systems that house that information (i.e., computers or filing cabinets) have physically restricted access in our offices. Employees are granted access on a need-to-know basis pursuant to specific job function requirements (for example, a billing clerk or a customer service representative). Furthermore, employees are kept up-to-date on our security and privacy practices in an effort to keep security awareness levels high. We make efforts to implement commercially reasonable data security measures on our systems that are designed to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. However, no data transmissions over the Internet can be guaranteed to be secure. As a result, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. For example, we cannot ensure the security of your data during transmission to us or the security of your data on a smartphone or other mobile device, on your Twitter page, on another computer or through Apps. This reality is true of all Internet or data transmission use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
How Prism Uses Your Personal Information
Prism may use your personal information in a variety of ways:
Prism collects personal information primarily to make our services more rewarding for you to use. We use this information for internal purposes, such as studying our users’ preferences. We may also use your information to contact you for account and for promotional and/or advertising purposes.
We may use the information we collect from all of our Sites and/or Services to provide, maintain, protect and improve them, to develop new ones, and to protect Prism and our users. We may also use this information to offer you tailored content – like giving you more relevant results and/or ads.
We may use the name you provide to Prism across all of our Sites and/or Services that require a Prism account. In addition, we may replace past names associated with your Prism account so that you are represented consistently across all our Sites and/or Services.
When you contact Prism, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our Sites and/or Services, such as letting you know about upcoming changes or improvements.
We may use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our Sites and/or Services.
We may combine personal information from one service with information, including personal information, from other Prism services – for example to make it easier to share things with people you know.
We may process personal information on our servers in different countries. We may process your personal information on a server located outside the country where you live.
Who Views Your Personal Information
We do not share personal information with companies, organizations and individuals outside of Prism unless one of the following circumstances apply:
Prism may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending mail and e-mails, analyzing user data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting user surveys, and providing customer service. Although they may have access to personal information needed to perform their functions, they are prohibited from using or disclosing your personally identifiable information for other purposes.
Some personal information may be stored on servers owned by other companies. In general, only Prism will have the right to access this information. However, if your Prism account is managed for you by a domain administrator, then your domain administrator and resellers who provide user support to your organization will have access to your Prism account information (including your email and other data). Your domain administrator may be able to:
view statistics regarding your account, like statistics regarding applications you install.
change your account password.
suspend or terminate your account access.
access or retain information stored as part of your account.
receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
restrict your ability to delete or edit information or privacy settings.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. This information will not identify individual users.
We will share personal information with companies, organizations or individuals outside of Prism if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request.
detect, prevent, or otherwise address fraud, security or technical issues.
protect against harm to the rights, property or safety of Prism, our users or the public as required or permitted by law.
Companies That Help Deliver Prism Products or Services
We may hire companies to help us deliver products or services. In such instances, we may need to share your information with these companies. Sometimes we also work with other companies who assist us in gathering your information in order to enable us and any other businesses of Prism to provide you with products and services. All of these companies are only allowed to use your information for delivery of the relevant products or services.
Companies Offering Promotions, Products, or Services
On occasion, Prism may share your information with other unrelated outside third parties selected by us, so that these third parties can directly market their products or services via e-mail and/or postal mail.
Purchase or Sale of Businesses
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. When updating your personal information, we may ask you to verify your identity before we can act on your request.
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Mandatory Disclosures Required By Law
Prism will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
1. Conform to the edicts of the law or comply with legal process served on Prism,
2. Protect and defend the rights or property of Prism and its Sites and/or Services, or users of the Sites and/or Services,
4. Cooperate with the investigations of purported unlawful activities.
When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
Cookies, Pixel Tags and Tracking
Prism wants to give you the best possible experience when you use our Sites and/or Services. We like to constantly update and improve the features on our Sites and/or Services, we like to personalize your user experience, and we like to recognize you when you return to our Sites and/or Services. We have a variety of ways of doing this. We collect information about how you use our Sites and/or Services by setting and accessing cookies on your computer. A cookie is a small data file that identifies the web browser on a particular computer. No personal information is stored in the cookie itself. When you use one of our Sites and/or Services, a cookie will be sent to your browser and then stored on your computer or other device. We use these cookies to track information about how often you use our Sites and/or Services, what pages you view, and where you go after you leave our Sites and/or Services. We also link the visitor ID from your cookie to a user ID in our database to help us analyze web traffic and statistics. Other companies may help us with data research and analysis, but they are prohibited from using or disclosing that data for any other purpose. Cookies may also help us improve your user experience by, among other things, keeping track of your preferences, recognizing you if you are a registered user, and tracking any orders, if applicable. If any of your personal information needs to be accessed during that process, you will have to log in or otherwise authenticate yourself. You have the option to set your browser to reject cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. For instructions, look at your browser’s Help menu. Note that certain features of our Sites and/or Services may not be available if you delete or reject cookies.
We may use pixel tags (also called web beacons or “clear” gifs) on our Sites and/or Services. They can help analyze what users like to do on our Sites and/or Services and the effectiveness of our features and advertising. They can also help us customize your user experience. We may use information collected through pixel tags or tracked links in combination with your personally identifiable information. We may also combine personally identifiable information you provide to Prism with other personal information (such as download history, purchase history and demographic information). We may work with other companies to help us track, collect and analyze this information but they are prohibited from using or disclosing this information for any other purpose.
Making a Purchase
If you purchase something on or through our Sites and/or Services, you will have to supply a billing address, phone number, shipping address, and credit card information.
Social Commerce and Other Third Parties
We work with trusted third parties, and with application developers who specialize in social commerce so we can connect to your social networks. We may provide access to our Sites and/or Services by third parties and business partners so we can generate interest in products among members of your social networks and allow you to share product interests with friends in your network.
The use of any features made available to you on our Sites and/or Services by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered “public information” by us because the Third Party Sites and/or Services made it publicly available. If you do not want us to be able to access information about you from Third Party Sites and/or Services, you must instruct Third Party Sites and/or Services not to share the information. We cannot control how your data is collected, stored, used or shared by Third Party Sites and/or Services or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. Prism is not responsible for how these Third Party Sites and/or Services may use information collected from or about you.
Personal information: This is information which you provide to us which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information by Prism.
Prism account: You may access some of our services by signing up for a Prism account and providing us with some personal information (typically your name, email address and a password). This account information will be used to authenticate you when you access Prism services and protect your account from unauthorized access by others. You can edit or terminate your account at any time through your Prism account settings.
Cookie: A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
Anonymous identifier: An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.
IP address: Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connecting to the Internet.
Server logs: Like most websites, our servers automatically record the page requests made when you use our Sites and/or Services. These “server logs” typically include your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Sensitive personal information: This is a particular category of personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.
Non-personally identifiable information: This is information that is recorded about users so that it no longer reflects or references an individually identifiable user.
Pixel tag: A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies.
Questions About This Policy
This section of our website may contain historical information. One should not assume that the information contained in this section is correct on any date after the respective dates such information was first issued. Prism has not undertaken any responsibility to update the information contained in this section after it was first posted.